The first step to starting any massage will be taking a medical history of the patient or client.

A case history assists your therapist in making their assessment and planning the safest and productive treatment. It highlights any crucial conditions that may need to be paid special attention during treatment or to refer to other specialists if necessary.


Your Massage Therapist’s main role is assessment and treatment.

Your case history is confidential and nobody except the therapist will have access to it, and those you have agreed to be referred to if a need persists.

You may be asked some personal details during your assessment. These questions are for the purpose of assessment and recommending preventative treatment. For example, sitting at a computer eight hours a day at work, then another few hours at home with potentially bad posture will affect many parts of the neck, shoulders and spine. You are not required to provide any information you do not feel comfortable giving, however, please understand that it may prevent accurate assessment and delay the response of your treatment.

The massage will be conducted in a secure and private area where you have the ability to undress and dress in private. Your therapist will not be present at this stage and you will be asked to lie on the table and cover yourself with the appropriate sheets or cover. It is normal practice for undergarments to be worn should you wish. During the massage towels or coverings will be used to cover any part of the body not directly receiving treatment.

If you are uncomfortable or unsure at any stage of the massage, be sure to tell your therapist. You have the right to ask your therapist to stop any treatment immediately and decide whether you want to continue a massage for any reason at all.

It may take a few visits with your therapist to build a rapport where the client is completely comfortable. Your therapist understands this and will adjust their treatment accordingly. Clients may have many expectations of what the outcome of each treatment will be, please communicate these to your therapist. If you experience pain, headache or bruising after your treatment this can be a normal post-treatment outcome. Always check with your therapist if you are not sure of types of outcomes you could receive from the specific massage you are to receive.

All of our therapist are qualified professional and a member of a professional association. This ensures that they must practice under a Code of Ethics and are held to a strict standard of practice.


What do professional Massage Therapists do and what is the difference between them?

Massage involves acting on and inspiring the client’s body with pressure (structured, unstructured, stationary, and/or moving), tension, motion, or vibration done manually or with mechanical aids. Target tissues may include muscles, tendons, ligaments, skin, joints, or other connective tissue, as well as lymphatic vessels, and/or organs. Massage can be applied with the hands, fingers, elbows, forearm, and feet. These techniques will be applied under the specific or numerous massage modalities that the therapist has been qualified to perform. There are over eighty different massage modalities. The most cited reasons for introducing different massage modalities have been client demand and perceived clinical effectiveness.


In British Columbia there are two main types of Massage providers, Massage Practitioners and Registered Massage Therapists.

The main difference between the two is the Registered Massage Therapists hold further government qualified education requirements (up to 3000 hours of schooling, including 550 hours of hands-on intern clinic) and are regulated by the College of Massage Therapists of British Columbia and The Healthcare Practitioners Act of BC.

The Registered Massage Therapists are further educated in the medical & remedial side of the practice, whereas, the Massage Practitioners are mostly involved in Spa and Relaxation treatments. The Registered Massage Therapist will be the providers of treatments and therapies eligible for health fund rebates from private health insurance, MSP Premium Assistance, ICBC, WorkSafe BC and Federal Pacific Bluecross (DVA & RCMP).